Privacy Policy
Updated 7.1. 2026
EASE Organic Oy maintains this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with an excellent shopping experience (the "Services"). EASE Organic online store operates on Shopify's technology, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal data when you use our services and/or make purchases or other transactions through the Services, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using any of the Services in our online store, you confirm that you have read this Privacy Policy and understand the collection, use, and disclosure of your data as described herein.
Personal data we collect or process
When we use the term "personal data", we refer to information that serves to identify you or another person, or that can reasonably be linked to you or another person. Personal data does not include information collected anonymously or de-identified such that it cannot be used for identification or reasonably linked to you. We may collect or process data belonging to the following categories of personal data, including inferences drawn from personal data, depending on how you interact with the Services, where you reside, and as permitted or required by applicable law:
- Contact information, including name, address, billing address, shipping address, phone number, and email address.
- Financial information, including credit card, debit card, and bank account numbers, payment card details, financial account details, transaction data, payment information, and other transaction confirmation details.
- Account information, including username, password, security questions, preferences, and settings.
- Transaction information, including products you view, add to cart, add to wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
- Communications with us, including information you include in communications with us, for example, when you submit a customer support inquiry.
- Device information, including information about the device, browser, or internet connection you use, your IP address, and other personal identifiers.
- Usage data, including information about your interaction with the Services, such as how and when you interact with or navigate them.
-Sources of personal data
We may collect personal data from the following sources:
- Directly from you, including when you create an account, visit or use the Services, interact with us, or otherwise provide us with your personal data.
- Automatically through the Services, including from your device, when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
- Through our service providers, including when we use them for specific technology and when they collect or process your personal data on our behalf, and from our Shopify Partner partners or other third parties.
How we use your personal data
Depending on how you interact with us or which Service you use, we may use your personal data for the following purposes:
Providing, customizing, and improving the Services We use your personal data to provide you with the Services, including fulfilling our contract with you, processing your payments, delivering orders, remembering your preferences and products of interest, sending notifications related to your account, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and otherwise managing your account, arranging deliveries, facilitating possible returns and exchanges, enabling reviews, and creating a tailored shopping experience for you, such as recommending products related to your purchases. This may include using your personal data to better customize and improve the Services.
Marketing and advertising
We use your personal data for marketing and advertising purposes, such as sending marketing, advertising, and promotional communications via email, text messages, or postal mail, and showing you online advertisements for products and services on the Services or other websites, including based on products you have previously purchased or added to your cart, as well as other past activities on the Services.
Security and fraud prevention
We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, harmful, or malicious activities, protect public safety, and secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account login credentials secure. We strongly recommend that you do not share your username, password, and other login details with anyone else.
Communication with you We use your personal data to provide you with customer support, respond to you, offer you effective services, and maintain a business relationship with you.
Lawful processing of personal data
We use your personal data in accordance with applicable laws, including requests from law enforcement authorities or government agencies, when investigating or participating in civil discovery, potential or actual legal proceedings, or other contentious legal processes, or when investigating potential violations of our terms or policies.
How we disclose your personal data
In certain cases, we may disclose your personal data to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:
- To Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, distribution, and deliveries).
- To business and marketing partners to provide you with marketing services and advertisements. For example, we use Shopify to support personalized advertising for you with third parties based on how you interact online with various merchants and websites. Our business and marketing partners use the data in accordance with their own privacy policies.
- Depending on your place of residence, you may have the right to ask us not to share your data to present you with targeted advertising and marketing based on your online activities with different merchants and websites. You can exercise your right and opt-out of these uses.
Our relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal data from your use of the Services to deliver and improve the Services for you. The information you submit to the Services is sent to and shared with Shopify and third parties who may be located in countries other than your country of residence, in order to provide and improve the Services to you. In addition, we use certain enhanced features of Shopify that include information derived from your interaction with our Store and other merchants and Shopify, to help protect, grow, and improve our business. To provide these enhanced features, Shopify may use personal data collected from your interaction with our store and other merchants and Shopify. In these cases, Shopify is responsible for the processing of your personal data, including responding to your requests regarding your rights related to the use of your personal data for these purposes. For more information on Shopify's use of your personal data and any rights you may have, you can refer to Shopify's Consumer Privacy Policy. Depending on your place of residence, you may have certain rights regarding your personal data.
Third-party websites and links
The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with us or not controlled by us, you should review their privacy and security policies and other terms of use. We do not guarantee, and are not responsible for, the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide in public or semi-public places, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of these third-party platforms without restriction on their use by us or the third party. The inclusion of such links does not imply any endorsement of the content of such platforms or their owners or operators, unless otherwise stated in the Services.
Collection of data from minors
The Services are not intended for use by children, and we do not knowingly collect personal data from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal data, you may contact us using the contact information provided below and request the deletion of such personal data. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as these terms are defined in applicable law) personal data of individuals under 16 years of age.
Security and retention of your data
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, information you transmit to us may not be secure during transmission. We recommend that you do not use insecure channels to transmit sensitive or confidential information to us.
The retention period for your personal data depends on various factors, such as whether we need the information to maintain your account, provide Services to you, comply with our legal obligations, resolve disputes, or enforce applicable agreements and policies.
Your rights and choices
Depending on your place of residence, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute, they may only apply in certain circumstances, and in some cases, we may refuse your request to the extent permitted by law.
Right of access / to know You may have the right to request access to the personal data we maintain about you.
Right to deletion You may have the right to request us to delete personal data we maintain about you.
Right to rectification You may have the right to request us to correct inaccurate personal data we maintain about you.
Right to portability You may have the right to receive a copy of your personal data that we maintain about you and to request us to transfer it to a third party under certain circumstances and with certain exceptions.
Managing communication preferences We may send you promotional emails, and you can opt out of receiving these at any time by using the unsubscribe option shown in the emails we send you. If you opt out, we may still send you non-promotional emails, such as emails related to your account or orders you have placed.
If you reside in the United Kingdom or the European Economic Area, and unless otherwise provided by exceptions and limitations in local law, you may exercise the following rights in addition to those described above:
Right to object to processing and restrict processing: You may have the right to ask us to stop or restrict the processing of your personal data for certain purposes.
Right to withdraw consent: In cases where we are required to obtain consent for the processing of your personal data, you have the right to withdraw this consent. If you withdraw consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.
You can exercise any of these rights as indicated in the Services or by contacting us using the contact information below. For more information on how Shopify uses your personal data and what rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising these rights. We may need to verify your identity before fulfilling your requests, as permitted or required by applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to confirm your identity directly to us. We will respond to your request promptly as required by applicable law.
Complaints
If you have any complaints about how we process your personal data, please contact us using the contact information below. Depending on your place of residence, you may have the right to appeal our decision by contacting us using the contact information below or by filing a complaint with your local data protection authority. For the European Economic Area, you can find a list of responsible data protection authorities here.
If we transfer your personal data outside the European Economic Area or the United Kingdom, we will adhere to recognized transfer mechanisms, such as the European Commission's standard contractual clauses or other similar agreements, as applicable, published by the competent authority of the United Kingdom, unless the data is transferred to a country deemed to provide an adequate level of protection.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, such as when we change our practices, or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your available rights, please call or email info@easeorganic.fi. In accordance with applicable data protection laws, we are the data controller of your personal data.