Order cancellation
You can cancel your order using this form or by logging into your own website. Right of withdrawal You have the right to cancel this contract within 14 days without giving any reason. The cancellation period expires 14 days after you receive your order. To exercise your right of withdrawal, you must inform us of your decision to cancel the contract in an unequivocal manner (using this form or by email). To meet the cancellation period, it is sufficient to send your notification of your exercise of the right of withdrawal before the cancellation period expires. Effects of cancellation If you cancel this contract, we will reimburse you for all payments received from you, including delivery costs (except for the additional costs of choosing a delivery method other than the most affordable standard delivery method offered by us), without delay and in any case no later than 14 days after we receive your notification of cancellation. We will make the refund using the payment method you used for the original transaction. The right of withdrawal does not apply to damaged, dirty or opened packaging. Returned products must always be in saleable condition. You are responsible for paying the direct costs of returning the products. If you cancel your purchase and return the product, we will refund the price of the product. Attach the original shipping label to the returned product. The returned product must be unused, in the same condition as the original and resaleable. We do not pay postage for customer returns. If the product is not in saleable condition: The product can be sent back to the customer at the customer's expense. The product will remain with us without a refund. Send the order to us at the following address: EASE Organic Oy, Ursuksentie 3, 51600 Haukivuori and include the order information, i.e. the order number and your contact information, in the package. We will refund the amount you paid after we have inspected the returned products.